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Frequently asked questions

Zarbee’s®​ Cough & Sore Throat syrups are registered as medical devices. Zarbee’s®​ Immune Support liquids are food supplements.

While all of our products are made with naturally sourced ingredients and are alcohol free, please consult your doctor if you or your child is taking medicine or is under a doctor's care for a medical condition.

Zarbee’s® Adult Cough & Sore Throat Syrup and Zarbee’s® Children's Cough & Sore Throat Syrup is made with scientifically proven, naturally sourced pure honey, ivy leaf & glycerol to relieve any type of cough - dry or chesty - whilst soothing and protecting irritated throats.

The Zarbee’s® Immune Support products have been designed to be used alongside or as a supplement to a normal diet, so there is no minimum or maximum time for use. The supplements should be used in accordance with the usage instructions. Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.

All our packaging is recyclable

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Get in touch

Have a nice comment to pass along? Need quick help with a product? Had a bad quality experience with one of our products? Send us an email. Please click below and a new window will open to contact Zarbee’s®​ Consumer Care team who will be happy to help.

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If you need to report an adverse event or side effect from one of our products, or you have a product usage query, please call us on 0808 238 9999 between 9:00am-5:00pm Monday-Friday so we can give you more personalised attention.

If you have a medical emergency, symptoms do not improve or if you need specific medical advice, you should contact your doctor or local hospital.

Cough & Sore Throat syrups are medical devices to relieve any cough, dry or chesty. For children 2+ years. ‡*Vitamin D contributes to the normal function of the immune system. Immune Support liquids are food supplements and should not be used as a substitute for a balanced varied diet. For children 3+ years.